Welcome to ExentiS Fashions. By accessing or using our platform and its services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or using our services.
1. General Overview
This platform is operated by ExentiS Fashions, based in Nanmangalam, Chennai, Tamil Nadu, India. By engaging with our services or purchasing products from us, you agree to be bound by these Terms & Conditions, including any additional terms and policies referenced here.
We reserve the right to update, change, or modify any part of these Terms at any time without prior notice. The most recent version will always be considered valid and in effect.
2. Eligibility
By using our services, you confirm that you are at least 18 years of age, or accessing the platform under the supervision of a parent or legal guardian.
3. Product Information
We make every effort to ensure that all product details — including colors, fabrics, and designs — are displayed accurately. However, slight variations may occur due to screen settings, lighting, or photography.
All descriptions, prices, and availability of products are subject to change at any time without prior notice, at our sole discretion.
4. Orders & Payments
All orders placed with ExentiS Fashions are subject to confirmation and product availability.
We reserve the right to cancel or refuse any order that appears to involve fraudulent or suspicious activity.
Payments must be made through our secure payment gateways using accepted methods such as credit/debit cards, UPI, or net banking.
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
5. Shipping & Delivery
We offer both standard courier delivery and self-shipping options.
Delivery times may vary depending on your location and product availability.
Once your order is shipped, tracking details will be shared via email or SMS. ExentiS Fashions is not responsible for courier delays, transit issues, or unforeseen logistical circumstances beyond our control.
6. Returns, Exchanges & Cancellations
Your satisfaction is our priority. However, returns or exchanges are accepted only under the following conditions:
The item received is damaged, defective, or wrongly delivered.
The return or exchange request is raised within 2 days of delivery.
The product is unused, unwashed, and returned in its original packaging with all tags intact.
Custom-altered or tailored items are not eligible for exchange or return.
Exchanges due to customer error (e.g., wrong size selection) will not be accepted unless the product is returned in fresh condition and passes inspection.
Refunds, if applicable, will be processed only after the returned product passes a quality check.
Orders may be cancelled only before shipment. Once shipped, cancellations will not be accepted.
For detailed terms, please refer to our Refund & Returns Policy.
7. Intellectual Property
All materials on this platform — including text, images, graphics, product designs, and logos — are the exclusive property of ExentiS Fashions.
No content may be copied, reproduced, or distributed without prior written permission from the company.
8. User Responsibilities
By using our platform, you agree not to:
Violate any applicable laws or regulations.
Post, share, or transmit false, misleading, or harmful content.
Attempt to hack, alter, or disrupt the platform’s functionality or security.
9. Limitation of Liability
ExentiS Fashions will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
We do not guarantee uninterrupted or error-free operation of our platform at all times.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.
11. Contact Information
For any queries or concerns regarding these Terms & Conditions, please contact:
ExentiS Fashions
📍 Nanmangalam, Chennai, Tamil Nadu, India
📧 Official.exentis@gmail.com
📞 +91 962 986 5242